Privacy Policy Statement - United States
This Privacy Policy applies to information collected by or on behalf of Adventure Coast, Inc. and its affiliates and subsidiaries (collectively, “Adventure Coast”, “we”, “us”, “our”), including, but not limited to, Personal Information collected through our websites at https://adventurecoastrentals.com/, and mobile versions of those websites (collectively, the “Site”), in store, by phone, our mobile application, and anywhere else we display this Privacy Policy (collectively with the Site, the “Platforms”). This Privacy Policy outlines the information we collect, how we use and share that information, and your rights and choices with regard to personal information we collect. Please be sure to read this entire Privacy Policy and our Terms and Conditions of Use before using or submitting information via the Platforms.
Collection of Information: “Personal Information” means information that directly identifies or can be used to identify you as an individual. When you visit or use any of the Platforms, or services we may collect your Personal Information. Some of this Personal Information is required in order to allow you to use all of the features of the Platforms (for example, in order to rent equipment, you will need to provide us with certain Personal Information). Other information is submitted by you voluntarily. For example, we may collect:
Contact information such as your name, job title, address, email address, telephone number, including mobile number and fax number
Identification or verification information such as driver’s license, date of birth, and federal tax identification number
Payment information such as your billing address and payment methods
Banking information and Social Security Number if you use our credit services, as required to process your application
Transaction history such as purchase information, order history, and product interests
Communications information such as email messages, voice recordings, call transcripts and information that you share when you call our customer service line and SMS records and message content
Feedback such as survey responses and comments you submit to us
Browsing and device information using various technologies such as cookies, Internet tags and navigational data, such as the URL you just visited, the browser version your computer is operating, the date and time you visited, the pages you visited on the Site and your IP address. “Cookies” are tiny alphanumeric identifiers that are stored on your computer and allow us to adjust the Site to meet your personal browsing preferences. If your browser is set to refuse cookies, you may not have access to all areas or features of the Site.
How We Collect Your Information: We may collect information directly from you, automatically via your use of the Platforms, or from third-party sources. You may provide information to us when you: request services and products through a Platform (such as through our Contact Us page or renting equipment); register an account with us; complete a survey; contact customer service; or complete a credit application. We may collect information automatically when you visit the Platforms. We may collect information via cookies or internet tags or analytics tools.
How We Use Your Information: Gathering Personal Information about our customers allows us to serve you better. We may use your information to accomplish our business purposes including: for our everyday business purposes, such as to provide services to you, to extend credit to you, to market our products and services to you, to communicate with you, to maintain your account with us, and to administer our business (e.g., to secure or make improvements to the Platforms and prevent fraud).
How We Share Your Information:
Service Providers. From time to time, we may employ companies and individuals to perform certain services on our behalf (such as conducting audits, performing legal services, processing credit card payments, providing customer service, providing customer database management services, providing email services, providing marketing services, processing credit applications). These third-party service providers may have access to Personal Information, but only to the extent required to perform their assigned roles and they may not use your Personal Information for any other reason.
Business Transfers. As our business continues to evolve, we may wish to sell or buy subsidiaries or business units. In such transactions, customer information (including Personal Information) generally is one of the transferred business assets but remains subject to the terms of any pre-existing Privacy Policy.
Compliance with Law. We may release Personal Information about you if we believe such a release is necessary to comply with the law or in response to a subpoena or subject to other legal process or as needed to protect our rights.
Related Corporate Companies. We may share your Personal Information with companies related to us by common ownership or control for business purposes.
Other Third Parties. We may also share your Personal Information with third parties with whom we have joint marketing arrangements to market other products and services to you.
Protection of Your Information: To prevent unauthorized access to, maintain data accuracy, and ensure the correct use